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JIMINY SELF-HELP HANDBOOK 6

“It is very important to understand that emotional intelligence is not the opposite of intelligence, it is
not the triumph of heart over head – it is the unique intersection of both.” - David Caruso

Source: https://pixabay.com/ro

Components of Emotional Intelligence
In 1995, Goleman agreed with the 5 components of EQ proposed by Salovey and Mayer:

 Knowing own emotions (being aware of oneself - being able to recognize an emotion while
experiencing it)
 Managing own emotions (to be able to manage own emotions in a constructive way)
 Motivating oneself (managing one's emotions to achieve a goal)
 Recognizing the emotions of others (empathy and social awareness)
 Relationship management (social skills and the ability to manage the emotions of others)
Then, in 2002, Goleman proposes the next 4 components in his book “Primal Leadership: Realizing the
Power of Emotional Intelligence”:
 Self-awareness (Emotional Self-Awareness, Accurate Self-Asessment, Self Confidence)
 Self-management (Emotional Self-Control, Transparency, Adaptability, Achievement Orientation,
Initiative, Optimism, Conscientiousness)
 Social awareness (Empathy, Organisational Awareness, Service Orientation)
 Relationship management (Inspirational Leadership, Influence, Developing Others, Change
Catalyst, Conflict Management, Building Bonds, Teamwork and Collaboration, Communication)
These four components of emotional intelligence are going to be presented in this Handbook, two
intra-personal ones (Self-awareness and Self-management) and two interpersonal ones (Social-
awareness and Social/ Relationships management).

The next figure presents the connection between these 4 components and includes the Motivation
which is considered to be a component needed by all the other four, because Motivation is about
striving to improve or meet a standard of excellence, aligning with the goals of the team or company/
organization, readiness to act on opportunities and persistence in pursuing goals despite obstacles and
setbacks. Emotionally intelligent people are characterized by having the willpower and inner strength
required to achieve own goals with constructive optimism.