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JIMINY SELF-HELP HANDBOOK 5

distraught child. It allows us to connect with others, understand ourselves better, and live a more
3
authentic, healthy and happy life” .
In essence, an employee with high emotional intelligence can manage his or her own impulses,
communicates with others effectively, manages change well, solves problems, and uses humour to
relieve tension. As psychologists show, EQ is not determined by personality or by the Intelligence
Quotient (IQ).
Compared to the intelligence coefficient IQ – the analytical intelligence which changes very little after
adolescence, emotional intelligence EQ seems to be largely learned and continues to develop as we go
through life and learn from experience.

EQ IQ

Ability to feel Ability to think

Helps to take decisions Based on logic

Helps to communicate Helps to process
information

Helps to succeed in life
and workplace Helps to succeed in
school

Possible to raise EQ
level Not possible to raise IQ
level

Can be learned
Cannot be learned

Source: Adapted from Dreamstime.com

Different aspects of EQ started to be studied in 1930s, when Edward Thorndike, an American
psychologist described the concept of "social intelligence" as the ability to get along with other people.
In 1985, Wayne Payne introduces the term emotional intelligence in his doctoral dissertation and in
1990, Peter Salovey and John D. Mayer used the term “Emotional Intelligence” in their homonymous
article. Daniel Goleman, the emotional intelligence “godfather”, is a science journalist who brought
"emotional intelligence" on the bestseller list in 1995 with his book “Emotional Intelligence: Why It
Can Matter More Than IQ” and has authored a number of books on the subject, later on.

3 https://positivepsychology.com/emotional-intelligence-eq/