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JIMINY SELF-HELP HANDBOOK 33
5. TESTS VERIFYING THE INCREASE OF KNOWLEDGE
5.1. Initial assessment
Answer ‘rarely if you have basic understanding of the following meanings and practices and ‘excel’ if
you fully understand and incorporate them in your everyday practice.
SOCIAL-AWARENESS ASSESSMENT
Rarely Sometimes Often Very
1 2 3 often
4
Empathy
1. I am able to understand other’s feelings and
re-experience them.
2. Are you able to actively listen to what others
say?
- Do you hear their words & meaning?
- Can you read their non-verbal signals?
- Are you able to detect miss-matches?
3. Do you understand where emotional
boundaries start & end?
Organizational Awareness
1. Are you able to accurately read the current of
emotions and political realities in groups?
2. Are you aware & comprehend the logic
behind the structure of your organization?
3. I know how to formally get
things done within the
organization.
4. I am aware and use informal processes &
procedures to successfully perform tasks.
Service Orientation
1. Through my empathy with others I help to aid
their satisfaction
2. Are you able to observe behaviors and
attitudes in others that indicate
dissatisfaction?
