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JIMINY SELF-HELP HANDBOOK 23

3. Decision making
4. Collaboration and cooperation
5. Dealing with stress (Morrison, 2007)
Improvements in these five tasks will not only allow the social worker to work more effectively but will
also improve their clients’ experience and help social workers feel more positive, fulfilled, and satisfied
with their job (Morrison, 2007).

Application

The final and the most critical stage of learning emotional intelligence is incorporating the chalk talk in
real life. The exercise and self-help activities that structure EI courses are productive only when we can
implement them in real-life situations. To paraphrase a trainer’s recommendation to job advisors,
“don’t leave your EI at home”

Like many things also in real life, it is not a one-off procedure. Whether we speak of building and
enhancing EI in our personal life or in the working environment it is a continuous process.

Plan - Schedule tasks. maintain
a weekly planner, set goals,
prioritize goals before you act
on them

Watch - your reactions, your Building EI Derive inspiration - observe
actions, your thoughts Replace successful employees at work,
any negative thought that at Work read about eminent
distracts you personalities and try to learn
something from their success

Understand- what others say,
why they behave the way they
do, what they be facing, and the
nonverbal cues like body
language and facial expressions.

Action Planning for Learners
Assessment

As with adult educators and any other group or individuals we first need to assess the status of our
trainees. The organization/facility and the group of people it usually addresses can help us design
interventions better, through previous knowledge which was gathered from years of operations or